We respect your privacy and handle your information with care. When you use our services, we collect only what we need to communicate with you, complete your order, and maintain safe bio‑security practices.
 

💬 What We Collect

• Your contact details

• Service notes and communication history

• Horse and blanket information needed for cleaning, repairs, and safety

• Basic website analytics (no advertising trackers)
   

🔐 How We Use It

• To process your cleaning and repair orders

• To document any special needs/requests for clipping and hygiene services

• To update you about pick‑ups, drop‑offs, appointments and timelines

• To support our sanitation and bio‑security protocols

• To improve our website and client experience

We never sell or trade your information.
 

🛡️ How We Protect It

• Secure digital storage and limited access

• Safe handling of any paper forms

• Privacy‑minded third‑party services (e.g., payment processors, website hosting)
   

📁 Your Choices

You can ask to access, correct, or delete your information at any time unless we’re required to keep it for legal reasons.

You can also opt out of optional updates or reminders.